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Vivid Seats FAQs

Does Vivid Seats sell gift cards?

Vivid Seats offers $5-$1000 gift cards, whether you need a gift card for a concert or a Broadway show, they can help you find the perfect gift for concert and theater fans. Meet a die-hard sports fan and give them a gift card so they can buy tickets to a game of their choice, a great gift for every fan in your life.

Does Vivid Seats have a loyalty programs?

Customers of Vivid Seats collect 1 stamp for every ticket you buy, and use 10 stamps to earn bonus points. All tickets are eligible for a stamp, no event is excluded, and upon confirmation of the order, each ticket will receive 1 stamp. You buy tickets for a group of your friends, it's easy for them, you can keep the stamps and get your rewards faster.

Does Vivid Seats have a money back guarantee?

Vivid Seats specifies if the event is cancelled without rescheduling. You will receive full reimbursement of the purchase price (including shipping, lesser restocking fees), or credit for future purchases, at their discretion. For rescheduled events, if the new dates no longer work for you, they will help you with any ticket reissue issues, or make it easy for you to sell your tickets.

Does Vivid Seats have a discount for new customer?

Yes. New customers are given preferential treatment in Vivid Seats. New customers will get the exclusive Vivid Seats promo code, which can be used to save 20% when presented at the time of payment. The system will automatically confirm whether you are a new customer of Vivid Seats, so customers who have a previous consumption history in Vivid Seats will not be able to enjoy this offer.

Does Vivid Seats have sale section?

Yes, it is Vivid Seats's mission that customers can enjoy shopping all the time. For the benefit of customers, Vivid Seats has specially built a shopping area. In the sale area, you can definitely buy your favorite Vivid Seats products at a low price.